Last updated: 10/01/2026
These Terms and Conditions (“Terms”) govern your use of https://healthmanagementprogram.com/ (the “Website”) and the purchase of any products or digital content from us. By using the Website and/or placing an order, you agree to be bound by these Terms.
If you do not agree to these Terms, you must not use the Website or place an order.

1. About us and how to contact us

Trading name: Health Management Program
Website: https://healthmanagementprogram.com/
Email: contact@healthmanagementprogram.com
Business address: Online shopping only

2. Eligibility (18+ only)

You may only place an order if you are 18 years old or over. By ordering from us, you confirm that you meet this requirement.

3. Scope of these Terms

These Terms apply to:Physical products shipped to customers (health, beauty, and diet-related products); andDigital content, such as diet plans supplied as PDFs and other downloadable materials.Your use of the Website is also subject to any notices, policies, and guidelines made available on the Website from time to time.

3. Scope of these Terms

These Terms apply to:Physical products shipped to customers (health, beauty, and diet-related products); andDigital content, such as diet plans supplied as PDFs and other downloadable materials.Your use of the Website is also subject to any notices, policies, and guidelines made available on the Website from time to time.

5. Health, nutrition and wellbeing disclaimer (no medical advice)

Any information on this Website, including any digital diet plan content, is provided for general information and educational purposes only. It is not medical advice, and it is not a substitute for advice from a GP, pharmacist, or registered dietitian.
You should seek professional advice before:
Starting any diet, nutrition programme, supplementation, or exercise plan; or
Using products that may affect your health or wellbeing (including where you are pregnant, breastfeeding, taking medication, or have a medical condition).Results vary from person to person. We do not guarantee any specific outcome (including weight loss or changes in wellbeing).

6. Prices and payment

Prices are shown in [GBP/other currency shown at checkout]. Delivery charges (if applicable) will be shown at checkout before you submit your order.We accept payment using the payment methods shown at checkout. Payment must be received in full before we dispatch physical products or supply access to digital content. If we are not VAT registered, prices do not include VAT.

7. How a contract is formed (placing orders)

When you place an order, you make an offer to buy the products and/or digital content. We accept your order when we:
Send you an order confirmation email; and/or
Dispatch the physical products; and/or
Provide you access to the digital content.
We may decline, cancel, or limit orders if, for example, a product is out of stock, there is a pricing error, we cannot verify payment, or we suspect misuse or fraud. If we cancel after payment has been taken, we will refund you.

8. Delivery (physical products)

Delivery options, costs, and estimated timescales are shown at checkout. Delivery dates are estimates and not guaranteed. We are not responsible for delays outside our reasonable control (for example, carrier delays or customs delays where applicable).
The risk in physical products passes to you when the goods are delivered to the address you provided.

9. International orders (selected European countries)

We mainly sell to customers in the UK, and we may also ship to certain countries in Europe (for example Poland and Spain) where this is offered at checkout.If you order for delivery outside the UK:You are responsible for ensuring the products are permitted in your country; andYou may be charged import taxes, customs duties, and handling fees by local authorities or carriers. These charges are your responsibility unless we state otherwise at checkout.

10. Digital content (PDF diet plans and downloads)

If you purchase digital content, we will provide access as described at checkout (for example, a download link or access via your account/email).You are responsible for ensuring you have compatible devices/software to access PDFs or other files.
Licence:
Unless stated otherwise, digital content is supplied for your personal use only. You must not share, resell, distribute, or upload our digital content to any third party or platform.

11. Cancellation rights (UK consumers) — important for your digital PDFs

If you are a UK consumer, you may have cancellation rights under the Consumer Contracts (Information, Cancellation and Additional Charges) Regulations 2013.11.1
Physical goods
You generally have 14 days from the day after you receive the goods to cancel, and then a further 14 days to return them.
Hygiene/sealed products: If any products are sealed for health protection or hygiene reasons, you may lose the right to cancel if they are unsealed after delivery (where applicable).
11.2 Digital content (downloads)You may have a 14-day cancellation right for digital content unless you request immediate access and acknowledge you will lose the right to cancel once the download begins.
To comply, our checkout page include an explicit consent tick box such as:
“I consent to immediate supply of digital content and acknowledge I will lose my right to cancel once the download starts.”

12. Returns and refunds

Our Returns and Refunds Policy forms part of these Terms and applies to purchases from our Website.
If there is any conflict between these Terms and the Returns and Refunds Policy regarding returns/refunds, the Returns and Refunds Policy will apply to the extent of that conflict.
Nothing in these Terms limits your legal rights under the Consumer Rights Act 2015 (including rights relating to faulty or misdescribed goods).

13. Promotions and discount codes

Discount codes and promotions are subject to any terms stated at the time of issue. Unless stated otherwise:
1-They cannot be combined;
2-They may be limited to one use per customer;
3-They may be withdrawn at any time.

14. Acceptable use of the Website

You must not:
1- Use the Website in any unlawful way;
2- Introduce viruses or harmful material;
3- Attempt unauthorised access to the Website, accounts, or systems; or
4- Copy, scrape, or harvest content or data from the Website without permission.
We may suspend or restrict access if you breach these Terms.

15. Intellectual property

All content on the Website (including text, graphics, logos, images, product descriptions, and digital diet plan materials) is owned by or licensed to us and is protected by intellectual property laws.
You may view and use the Website for your personal, non-commercial use. You must not reproduce, distribute, or exploit any part of it without our written permission.

16. Customer reviews and user content

If you submit a review or other content:
You confirm it is genuine, accurate, and not misleading; and
You must not post unlawful, defamatory, or infringing content.
You grant us a non-exclusive, worldwide, royalty-free licence to use, display, and reproduce your review for business purposes (for example, on our Website and marketing materials). We may remove or moderate content at our discretion.

17. Limitation of liability

Nothing in these Terms excludes or limits liability for:Death or personal injury caused by negligence;Fraud or fraudulent misrepresentation; orAny liability that cannot be excluded by law.Subject to the above, we are not liable for:Losses that are not reasonably foreseeable; orBusiness losses (including loss of profits, revenue, contracts, goodwill, or data).We do not guarantee that the Website will be uninterrupted, secure, or error-free.

18. Events outside our control

We are not responsible for delays or failure to perform caused by events outside our reasonable control, including (without limitation) carrier disruption, strikes, supply chain disruption, severe weather, weather condition, or government action. If this happens, we will try to minimise disruption and keep you informed where reasonably possible.

19. Changes to these Terms

We may update these Terms from time to time. The version in force at the time you place your order will apply to that order.

20. Governing law and jurisdiction

These Terms are governed by the laws of England and Wales.If you are a consumer, you may bring legal proceedings in the courts of the part of the UK where you live. Otherwise, the courts of England and Wales will have exclusive jurisdiction.

21. Contact

For questions, support, and complaints, contact: contact@healthmanagementprogram.com